Privacy Policy

1. Data controller

Allt I Allo is responsible for the processing of your personal data. You can reach us through the Help page.

2. The data we process

• Identity: your name and personal identity number, which we receive from BankID when you sign in.
• Profile: what you add yourself, such as display name, profile picture, description, email address, phone number and address.
• Listings: texts, images, prices and locations.
• Orders and payments: what you have booked, bought or sold, with amounts and status. Card details are handled by Stripe and are not stored by us.
• Messages: what you write to other users in the chat.
• Reviews: the reviews you give and receive.
• Technical and usage data: your IP address at sign-in and how the service is used, such as page views, searches and clicks.

3. Why we process the data

We process the data to:

• give you an account and provide the service
• carry out bookings, purchases, payments and payouts
• prevent fraud and misuse
• provide support
• improve the service, including through statistics
• comply with legal requirements, such as bookkeeping rules

4. Legal basis

The processing is based on our agreement with you, on our legitimate interest in running and improving the service, and on legal obligations.

5. Automatic suggestions

When you create a listing, we may analyse images and text automatically to suggest a title, category, description and price. You choose whether to use the suggestions.

Data about how the service is used may also be used to develop and improve these features.

6. Who we share data with

We do not sell your personal data. Data is shared only in the following cases:

• Other users see your display name, profile picture, listings and reviews. In a deal, the details needed to complete it are shared.
• Stripe handles payments and payouts.
• BankID is used to identify you.
• Suppliers that help us with hosting, maps and shipping receive the data they need for the job.
• Authorities receive data when the law requires it.

7. How long we keep the data

We keep the data for as long as it is needed for the purposes described here and for as long as the law requires, for example for bookkeeping.

8. Your rights

You have the right to:

• know which data we hold about you
• have incorrect data corrected
• have your data erased
• object to or restrict the processing
• receive your data in a format that can be moved to another service

Contact us through the Help page if you want to use your rights. You can also lodge a complaint with the Swedish Authority for Privacy Protection (IMY).

9. Cookies

How we use cookies is described in our Cookie Policy.